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What if all the lights on the modem are off? This page is for CenturyLink modems that look like this: For the following models: 2023 Brightspeed. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. There are some things you need to know before completing the installation process. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Refer to Step 3 in Topology 2 to configure the router. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. We've created a series of self-help and self-install videos to empower you to quickly get connected. Learn more. Works great, easy setup. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Wrong modem? This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. What if all the lights on the modem are off? For the following models: All Rights Reserved. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Select the AP Mode radio button. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. We no longer support this browser. Donotinstall a filter between the modem and the wall jack. But, it also offers two DSL ports. found on earlier modems. Verified purchase: Yes | Sold by: bluehousesupply . CAUTION! Click on the options below for details and step-by-step instructions. Please note that a phone jack is required to set up Brightspeed internet service in your home. The difference between 2.4 GHz and 5 GHz. The LED ring in the center of the C4000LG will light up green upon full internet access. I just upgraded my internet speed to 80mbps. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Have you purchased a new Axon (Greenwave). Works great, easy setup. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Click on the options below for details and step-by-step instructions. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. xbbd```b``] q:,`YH7T ; Click 'Apply' to save changes. Website blocking. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Features of the C4000 (All versions) Secure WiFi compatible. Try thetower modem guideinstead. Try disconnecting the power, waiting a few minutes, and repeating setup. At this point, you are ready to activate your service! After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. is a good first step to fix many common problems. 5. For the best results, read the full instructions below before you begin. 2 offers from $138.97. Change admin password. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Dynamic QoS: Prioritizes data through the router for smoother streaming. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. Wrong modem? I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . In any case you get a nice . $84.99. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Unboxing2. If NO, proceed to the next step, "Check for connectivity.". Your modem'swireless settingscontrol the WiFi network in your home. Find on Ebay Customer Reviews. Internet Strength: 90%. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. The particular jack you are using isn't hooked up or is faulty. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. These preset credentials cannot be retrieved, and your modem could become unusable without them. 4. There are multiple versions of this router, each with unique specifications. 4.7 out of 5 stars based on 30 product ratings (30 . Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. 2.Reposition your wireless router. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Try plugging the green cord into a different jack. Try rebooting the modem. Dynamic QoS: Prioritizes data through the router for smoother streaming. Dynamic QoS: Prioritizes data through the router for smoother streaming. X. Next image. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. On your start date, your line must be operational by 7 p.m. Firmwareis the software programmed into your modem that makes it run. Service blocking. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Page 6 4. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. All Rights Reserved. %PDF-1.6 % I know on the older modems, I was able to shut off the radio and add almost any router. 9.3. Page 8 3. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. The status light ring will change colors as it goes through the installation process, to show you its connection status. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Cookie Notice 5. Please try another jack orchat with usfor further help. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) This should arrive today. Century link C4000LG Bad Firmware issues. In-home speeds may differ based on router setup, devices and other factors. Posted 21 September 2016 - 06:14 AM. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. The status light ring may change colors repeatedly as it goes through the initialinstallation process. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Highlight Features \u0026 Reviews! Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. My Android, Apple and Linux devices work fine, both with internet and wireless connections. X. HP Support Agent. Residential |Small Business |Enterprise 3. Setting up new service? Filters are not included in your modem kit. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. I then went through the 3-step setup for this new modem, but was never able to finish step 3. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Download the latest firmware for the C4000XG. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. These preset credentials cannot be retrieved, and your modem could become unusable without them. Either move it to the room where it will get . 11-22-2021 02:00 PM. The main screen will appear. The one you use will depend on the type of internet connection you have. Once the light is green, you're connected to the internet and you can get online! Log in to your modem's user interface and navigate to the Wireless Settings menu. That's okay. Try this: This can depend on a number of factors. 423 0 obj <> endobj Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Visit ourtower modem setup page instead. These are essential to make sure you get the best phone and internet connection. TheC4000XGdoes not have a DSL port or light. Before finishing the installation procedure, there are a few things you should be aware of. Follow the steps to complete the installation process using QuickConnect. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. DSL and power ports on the back of the C4000BG and LG/LZ models. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Up to 75% less lag time (latency) for gaming and video applications. All Rights Reserved. Create an account to follow your favorite communities and start taking part in conversations. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Highlighted Features. Your modem'swireless settingscontrol the WiFi network in your home. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. You may not have internet access though. Find contact options in the Support tab of the app, or by. . Visit the. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. These are essential to make sure you get the best phone and internet connection. This article describes how to configure your internet connection using any C4000 router or modem. The particular jack you are using isn't hooked up or is faulty. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Most of these are best for tech-savvy folks who are familiar with modems and networking. This router comes in multiple versions, each with different specifications. Where it is placed can have a huge impact on your wireless performance. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. To change your network name, go to the modem's wireless settings. Welcome to the HP Support Community. Next, you'll need to find a good spot for your modem. The reset button will reboot the modem if held in for less then 10 seconds. Our troubleshooting team is standing by. CenturyLink Greenwave C4000LG DSL Modem - White. If you don't have a jack,chat with usto have one installed. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. For all following models: . Try plugging the DSL cord into a different jack. Wireless security settings. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Network security types, explained. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Manage networks (SSIDs) Modem security settings. Filters arenotneeded if you use theC4000XG. These lights will flash red and green while the modem is syncing. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map It can handle . If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Picked up right where the old one left off. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Once it turns green, you can try pressing it again to connect. The C4000BG has the same specifications as theZyxel C4000BZ. Press question mark to learn the rest of the keyboard shortcuts. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. In middle of Oct., my internet quit working. Download the CenturyLink app to manage your account and network. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Filters arenotneeded if you use theC4000XG. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. best dsl modem wireless router centurylink. 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Your line should be activatedno later than 7 p.m. on your start date. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in.