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Discover more. If i open Teams in the browser, i have a good quality. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. When I pin one of the blurry colleagues his image becomes sharp. Which Windows operating system am I running? From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? 05:22 PM Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. Shared screen is blurry on either screen though. My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. Stevee100 https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. on This Windows 10 feature enables you to manage when notifications appear. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. There are a lot of posts about this problem reaching back to 2016 and I cant find any solution. If we share at native resolution, nobody can see what we are sharing. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry this quality is not acceptable. Please MS fix this asap. I does puzzle me why on earth Teams would do this on my own end. Either dshow has a bug or the teams client. Stay connected to people even when youre apart. Archived post. You have to consider other factors too like packet loss and jitter. Thank you for the recommendations. 07:13 PM. I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. There is no workaround for OBS that I am aware of. https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. if i open the camera in AMCAP, and set it to 360P, i has the same look. https://youtu.be/aW3U16OKTiA View best response Labels: 06:29 PM. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? While you're setting up your video and audio before joining a meeting, select Background filters . Chinmaya_Madan Jan 22 2019 Teams is designed to give the best audio, video, and content sharing experience regardless of your network conditions. Unlimited one-to-one meetings for up to 30 hours. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. September 26, 2020. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Removing just the 640x360 resolution fixed the issue. Find out more about the Microsoft MVP Award Program. Like a pro app. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Zoom = perfect, Teams = not useable. on InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. But it will be max 720P in teams. Give the companies the option to have a MS Teams appliance local on their gigabit network. I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. 12:19 AM. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote. Which I can't understand, because that is what it is made for!? 06:41 AM Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. Close Teams, clear Teams Cache. What are the system requirements for background effects in Teams? Labels: Best Practices this quality is not acceptable. We do have a couple of Microsoft Gold Partners I can reach out to. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. Have the same problem whether using teams desktop app or web client. Thats not the case. I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. The question reads like it could have come from us. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Click on the same ellipsis icon (three horizontal dots) as mentioned before. It would be nice to see real people and not minecraft villagers :). Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. on Everything appears blurry and hard to read. https://office365itpros.com/2020/07/22/teams-memory-management/. Turns out there are quite a few people apparently having focus issues with Microsoft webcams. MP4 as the format unfortunately won't say much. 02:37 AM Can I use different backgrounds while on my tablet or mobile device? This is really annoying, especially if it's working in US region and not in Central or West Europe?! The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream. Luckily they have a config file, it contains multiple resolutions. Teams also supports background blur on iOS devices. Increase video quality for screen sharing. (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! Just wish the video quality could be addressed. by You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. If I join from my iPhone/iPad, i have no issues. The audio quality remains fine and the shared screen is . But have I missed something? https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). I called with microsoft. (Work from home | No. The bandwidth numbers you provided are the same for Skype for Business. Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. Background images are currently limited to PC and Mac clients. Up to 100 participants per meeting. Click the link for "Advanced Scaling Settings" Uncheck the box that says "Let windows try to fix apps so they're not blurry". When people are sharing their screens with me, it appears blurry on my new laptop. https://youtu.be/aW3U16OKTiA View best response Labels: I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. New comments cannot be posted and votes cannot be cast. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. During the screen sharing, do other participants are present? Then let them share 4k all they want, and scale out those appliances as needed. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. NO! However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. I have raised a feedback for you here. For Teams one of the adjustments involved 'reduced video resolution'. Choose from a variety of predesigned professional or fun background images readily available in Teams. I know for some this is not the issue, but be sure your webcam is working right. They look at EVERYTHING down to the packet level. Do they experience the same issue? 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. Thank you! After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Select action center , and then select Focus assist. Am I alone in finding the video quality for screen sharing borderline unacceptable? ---*We may earn a commission from products purchased through our links. 5 GB of cloud storage per user. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. - edited I am on Teams ever day without any problems. Starting the same video from SharePoint works fine Jan 22 2019 Are there any special requirements the video needs to fulfill? I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). I would recommend voting up and getting as many to do so to get it in front of the product team. Com'on MSF! It's just below the video image. Doesnt make any sense to alter it on the client side right? The following table shows how Teams use bandwidth for your reference: Thank you for the link.