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Scam Clue 2: A promotion claiming youve won something. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Washington Seller of Travel Reg. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Does anyone else have experience with this and any advice? Scam Clue 5: A promotion that poses as an investment. No. Dont Miss: Hicv Vacation Package Kissimmee Fl. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Time share oversere haven't got anywhere yet. Some restrictions apply. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. We bought 3,000 points for around $13K. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Who do I contact? Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? No response. Regards, What is Palmera Vacation Club's Instagram? We retained This is not the first time that we have had issues with getting people to respond, Desired outcome: Type in the email address you registered with. This complaint was posted by a verified customer. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. 13 Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. We asked plenty of questions, figuring 4 heads were . Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Category Timeshares & Vacation Clubs. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. This is a massive operation I thought. My decision to purchased was based on lies. |
Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. My biggest fear is the financing paperwork I signed. Nothing is free. Still wondering why people buy timeshares? Need to find a different location? Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Scam Clue 3: A promotion claiming youve been specially selected for membership. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This review was chosen algorithmically as the most valued customer feedback. $291.18/mo Est. The trading power we were supposed to have with RCI was incorrect. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Login to participate on the website. RCI, LLC is not responsible for any activities or services provided third party providers. Your contribution should be yours. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. He was not up front at all. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Nothing that the salesman presented to us was Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. After purchasing, I was told to just click Book Me and schedule my trip. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Initial Palmera Vacation Club complaints should be directed to their team directly. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. File a complaint. Hawaii TAT Broker ID #TA-023-193-6000-01. Must call to book. In reality, timeshares are not bad. Write reviews, ask and respond to questions,
Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. They lied about what the points would get us. Cancel.We want out of Palmera. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Avoid doing business with Palmera. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. These vacations are limited. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. When I called the number on the email, it took me to an automated service. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. I am respectfully asking for a rapid response. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Palmera Vacation Club. Contacts:There are no additional contacts. Most real companies would take the time..will see where it goes. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Palmera is deducting $295 out of my checking account a month. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Reply. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Perhaps, the finest resort community along the Atlantic Coastline. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). membership takes 45 days to activate, 15 days after you can He wouldn't take that. Theres nothing worse than a cramped hotel room and lack of personal space. Palmera Vacation Club. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. With points, you have the utmost flexibility with booking trips where and when you want. Etc. Nov 15, 2016. get quotes and more. BBB Business Profiles generally cover a three-year reporting period. wisconsin. Read Also: Sailboat Vacations In The Caribbean. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Complaint Resolution Index (CRI) Explained. Copyright 2020 Business Consumer Alliance All Rights Reserved. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. My points being correct. Repeat this to yourself as often as is necessary. It may not display this or other websites correctly. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Must call to book. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. I am still suffering with cancer issues and cannot pay my medical bills. All rights reserved. Palmera has an "F" rating with the BBB. BBB reports on known marketplace practices. Save. So he takes us to another person so we can "check out". Nothing that the salesman presented to us was true. We were blatantly lied to about our purchase. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. There are no exact matches available. Vacation Club. Reviews are most valuable when they are original and unbiased. How many people normally accompany you? According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. We have had two BAD ENCOUNTERS with Palmera. I want to close my bank account in hopes of getting away from these vultures. Someone's going to jail and it isn't me. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. ST-36515. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". OMG!!! go back to original rules when we joined or get out of contract. Keep in mind, a timeshare is not a financial investment. #3. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. The Palmera membership also included a Quest Vacation Club membership. View summaries of the complaint descriptions and responses. We attended the 90 min presentation this past weekend in Hilton Head Island. Coral Sands was sued, alleging fraud back in 2006. On our way down to Hilton Head, we were a little bit behind schedule. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Contact them directly! From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. and told them we wanted to cancel the contract or they could We know of no licensing or registration requirement for companies engaged in this company's stated type of business. This was a hassle no doubt. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. 2023 RCI, LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch.