Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Network Name He was once Deputy Editor of Mail Online and remains in therapy to this day. 3. Where can I view the status of my Smart Hub? Distinguished Sage, never noticed http vs https. Your Hub will be called something like BT-XXYYXX. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. You'll then be able to change these settings: Separate Bands. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. You'll find it on the back of the Hub if you haven't updated it. Every device that uses the internet sends its packets of data through specific ports. >, How do I set up port forwarding on my BT Hub? >. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Make sure that your computer is connected to the Smart Hub via Ethernet or . Then prompt your device to connect to the Hub. It's on or it's off. A master socket is the main socket for the phone line in your home. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. Note: it is Here's how to set up a Hub 3. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Copyright 2022. How do you turn off wifi? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Also, what to do if you've forgotten it. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . If you've got Broadband (copper broadband) download the user guide below or follow these instructions. 15h14. >, How do I see which of my BT Hub's wireless bands my device is connected to? Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Click on the title and picture of your Hub to see links to all our help. When your device connects, it automatically chooses the best wireless band. Switch off the router and switch it back on again. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Full Fibre customers wont use microfilters. >, How do I see which of my BT Hub's wireless bands my device is connected to? They're on the back of your Hub. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. If you're still having trouble try our community forum. Then fill in the details for your Dynamic DNS service. >. It's also easy to see the Hub Manager across all devices. Have you tried Chrome or another browser. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Channels WPS Your hub is only accesible on your home LAN hence it is http and not https. This takes a few minutes. How do you access the BT Smart Hub Manager? And some questions nobody really wanted the answers to. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Email Barry at barry@bigtechquestion.com. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You want to fiddle with the settings of your BT Smart Hub. The default mode here is Mode 1. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. (Make sure you're connected to your home network.) >, How can I set up or change the admin password on my BT Hub? >. When searching for your Hub on your device, you'll have to select which band to connect to. Only change it if you're having connection problems with your device. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. It's not an extension socket. Alternatively choose your Hub from the dropdown to find out how to connect. and many others. Your Smart Hub automatically scans for the best wireless channel. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you want to make any changes to the hub settings, you'll need the admin password. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Click Advanced Settings Click Wireless Enter the admin password. Sorry not much help really. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. If you want to make any changes to the hub settings, you'll need the admin password. How do I control the time when devices can access the internet on my Smart Hub? How do I connect my device to my BT Hub by Ethernet cable? If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. It's also easy to see the Hub Manager across all devices. not the same as the wireless password. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Go to the Smart Hub 1 guide. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Struggling with your BT router login details? If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. To set up port forwarding, click a dropdown for your model of Hub. >. It's also easy to see the Hub Manager across all devices. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. It's not an extension socket, Press the Power button on the Hub to switch it on. If this happens get in touch with us. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. The light on the front will change colours while your Hub sets itself up. Announcements, Guides & Community Updates. They'll give you all the details you need. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Follow the instructions that automatically appear on the screen to change your password. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. You'll need your Hub's wireless network name and password. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. 16-08-2022 Depending on your socket type, you might need to use a filter. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Give it a couple of minutes. Press the Power button on the Hub to turn it on. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You can configure your Hub to use Dynamic DNS. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. You dont want your neighbours taking advantage of the internet connection that youre paying for! You can re-use your filter and Ethernet cables, so please keep them. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . This table shows the main differences between them. Click here for more about setting up Full Fibre yourself >. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). If this happens get in touch with us. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. We know its a clich but resetting works more often than youd think. The master socket is the main socket for the phone line in your home. This takes a few minutes. Choose BT Access Control from the options.
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