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Order was $20 more than what the original order placed indicated. Be the first to write a review for Giant Eagle Supermarket. Unknown, 2 Complaint(s) Wide selection of private brand goods. (being the thing that will keep me out of the store.a cashier was as sick as a dog. I never recieved them, yet I was still charged for ordering them. Then she said I was trying to steal it! The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. your customer service is not customer friendly. Submit a complaint and get your issue resolved. named Heather - very immature for the title that she holds. Here are 8 tips for writing great reviews. Giant Eagle has 37,000 employees. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Giant Eagle expands discounts to products nearing 'best-by' date to Why I constantly continue have this on going issue with this pharmacy has be baffled? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Pros. After picking up the order, I realized that none of the substitutions or the additional item were there. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. This will surely increase the credibility of your complaint. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". I would recommend reaching out to the party you received this card from to seek any potential reimbursement. 2023 Trustpilot, Inc. All rights reserved. GIANT EAGLE - 14 Photos & 22 Reviews - Yelp As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. I through away the bananas and food that shouldn't be wiped off. Is Giant Eagle My Perks worth the switch? - Whats the Points You're always welcome here I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Table of Contents show. Two weeks later (today) the same product cost me $6.39. I then went to the customer service desk and asked for a manager. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Good MorningThe consumer's request was filled in December, however, it appears they never received it. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Our partners at the Trib said the move has We use dedicated people and clever technology to safeguard our platform. Shame on you! Columbia Sportswear I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Country fried steak & eggs were. DONATE NOW! The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. When are you guys gonna get the a2 milk? It's a stupid idea to stop the weekly mailers. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. So i activated an offer for spend $150 get $10 bonus. For your reference, details of the offer I reviewed appear below. Working At Giant Eagle: Employee Reviews and Culture - Zippia Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Giant Eagle Customer Service Complaints Department ) The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. You will lose me and many others who despise having to use pc, etc to see your weekly special info. I'll go to Kroger's from now on. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. The next best thing would be some sort of response just so I know you are aware of my issue. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. I guess Heinen's will be my home store. I have had other items before. Thank you for your time. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Here are 20 things you might not know about Giant Eagle. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber Terrible Terrible Terrible. My husband and I tried to eat it but ended up throwing most of it away. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. I called the store. Complaints: He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. I went to get a replacement today and it was almost $200. I would give no stars but a minimum of one star is needed. ref# [protected] You can use the phone app to let them know you are on your way. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Giant Eagle has extremely terrible customer service. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Just wait. ADDITIONAL LINKS Hello ********* Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. This will surely increase the credibility of your complaint. BBB Business Profiles are subject to change at any time. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Hours And Map For Giant Eagle Grocery In Oakdale, LA When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Unfortunately, I collect s.S. Giant Eagle expands discounts to food nearing its 'best-by' date Close it down! I tell them it stops when the tank is full. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. This is not acceptable. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Learn how the rating is calculated 1 complaint. Look at your competition! They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Giant Eagle, Inc. Diesel Mechanic Review. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. She's aware of the conversation. The attendant looked to find it in the car wash and could not. Giant Eagle - Apps on Google Play I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. The digital coupons are not customer friendly. Click here to get notifications about new complaints of Giant Eagle. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Other customers heard this and couldn't believe it either. 228 in Cranberry Township PA (the one by Target not out toward Mars). The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Thank you for contact support. So this made me wonder why a team member even recommended I do this to begin with. We spoke to the consumer today and they provided an updated mailing address for the request. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. GAS. Is this your company? NEVER GOING BACK, Desired outcome: Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Bonita Springs, FL Giant Eagle Grocery Hours And Location 20 Things You Didn't Know about Giant Eagle - Money Inc Immediately a woman who works there came over and started bagging my items while I was scanning them. So they keep putting out thinking it's fixed. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. The butchers are LAZY! That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Procedure is simple and painless and the staff is ALWAYS pleasant. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Giant Eagle has extremely terrible customer service. They kicked my special needs 3 year old grandaughter out for not wearing a mask! I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. 6930 West Central Ave . I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Giant Eagle Company. In the meantime no follow-up with me. Not only is it not obvious to this pharmacy but its oblivious to them. I have been a customer for Giant Eagle for a very very long time. As I cant see how I am the only person experiencing this problem. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. I placed an online order for a cake at your location in cleveland on Chagrin rd. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. BBB Business Profiles may not be reproduced for sales or promotional purposes. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Older lady mid 50s, blond curly hair, blue eyes. Your self check out is hardly a convenience. It was never added on. Something needs to be done, even when waiting in line at location you hear people complaining about it. Share your photos and videos with others to prove the truth of your words. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. X . Here clients can delve deep into delicious meals, and tast. Giant eagle unwilling to offer anything related to customer care. Even the store manager was unaware that flu shot hours were limited! I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. The language that was heard today with the front of the store staff was horrible. I said well we waited all that time and the car ahead of us received their prescription so how we would know? 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! Category Food & Beverages. On pick up on Dec17 prices increased. The Pharmacist & Staff are very professional & friendly. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Reviews There are no reviews yet. This review was chosen algorithmically as the most valued customer feedback. I went today 6-2-2021, asked for short ribs. Start your review today. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Desired outcome: all that "but COVID" bull$#*! Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . (Either January 3rd or 10th). You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Claim your listing for free to respond to reviews, update your profile and manage your listing. Desired outcome: Then I either stand and wait for half an hour or have to come back another day. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! I just came back to Giant pharmacy after being with CVS. Hope the conversation the 3 associates had was very good. This complaint was posted by a verified customer. Giant Eagle, the store lead is a creep too. I purchased chicken salad Giant Eagle last night, 9-28-18. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I think i talked to a team lead? When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. I'm frustrated. She still refused. Products used:Your customer service stinks. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Giant Eagle service worst ever since Covid 19 started. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. The business became a success, and by 1928 there were 125 stores established. Giant Eagle's meat is also a better variety than other stores. Phone number +1 412 914 0830. HIGHEST PRICES ANY WHERE! Desired outcome: 814-734-5036 Giant Eagle Pharmacy. Pay for this replacement part that your car wash broke. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Plus no sorry nothing. You sure have your priorities straight. 5-7 minutes he was gone. Was looking forward to these, I bought them In the past and fell in love with them. 261 7008. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage The pin is required for an online purchase, and I do not have a Columbia store locally. Time: 1:28 The rudeness of store associate and unwillingness to help. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. She acted as though I was trying to do something bad. Pay is not enough and they use you as a tool rather than a hard working human being. Explore an interactive map with places nearby. Toggle navigation ctMobi - Find a local buinsess in your area. It was 5:15. 3, Report #1504161 . Why stop with ads in the mail? Put prices on product instead of bar code or make sure bar code is right. auth #04520C It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Giant Eagle Grocery in Washburn, TN with Reviews Better Business Bureau: In hopes to fix this issue for me and other customers for future. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Giant Eagle, (store #4029). I want to come back. WHY would you allow such a sick person to work and spread germs to your customers???? Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. Kitchen employees told me to go to cashier to have it removed. I have been in the consumer rating business for many years and never seen it as bad as this before. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Giant Eagle, Inc. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Its unbelievably immoral and despicable! $#*! Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Why am I going to have to go to to your store to get my weekly special circular? She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. Kroger's parking lots are always full. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Giant Eagle has terrible management, inconsistent and terrible favoritism. Category Food & Beverages. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When I got to the store, the young man took my card in and re-ran it for payment. The average employee at Giant Eagle makes $27,418 per year. Hello, I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Thank you. Poor quality produce for the price Gain trust and grow your business with customer reviews. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Hello Shop & Save. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. i recently shopped at the local giant eagle for groceries. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Thank you. I explained to them my same situation, and they continued to harass me and discriminate. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Called their customer service today. Desired outcome: Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard They are not the only game in town. Claim it and get a lot of features. Are u serious?!? I wanted 2.5lbs Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. I like that i get discounts on gas when i shop. States they care about work-home balance Pro diversity culture Last friday, I placed an order for pickup at Giant Eagle. The apple turnovers were made with mushy applesauce and were tasteless. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Wide selection of produce, meat and general grocery products. Author: Pittsburgh, Pennsylvania. this item is currently being modified/updated by the task: derive . I went to Giant Eagle in Washington Pa for vaccines. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Upon explaining my concern, store associate said they are out of all items. Submit a complaint and get your issue resolved. Now if they didn't want something substituted or out of stocked then don't $#*! For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. I can not reply to emails. They were VERY rude to say the least, there was no need for it. Giant Eagle Every single prescription that is filled here is billed wrong. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. And having them in the store? She rudely told me to re-up order my food and wait in line again. Phone number +1 724-942-2802. 108 total complaints in the last 3 years. Online order website shuts you down from making any changes long before the order is being shopped. So, off to Rite Aide i go! Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. An item had part of the label ripped off of it which had the bar code on it. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. DOUG?greatfront of house mgr. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Companies can ask for reviews via automatic invitations. I get another sticker for my window. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. this is very frustrating, inconvenient and time consuming. Giant Eagle - Need to turn their culture around | Glassdoor Note that complaint text that is displayed might not represent all complaints filed with BBB. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Recent Google Reviews. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Giant Eagle Pharmacy caller complaints. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I even ask someone to get one out for me but they would not. The public deserves better than the service that GE provides. This did not just happen, it's been over 3 years now. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it.