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Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. 2023 FairShake. Add me to this lawsuit. Yes I want to join the class action lawsuit. So the phones we wanted to keep but we had to relinquish to tmobil. THIS IS A PAID ATTORNEY ADVERTISEMENT, AND THE PARTICIPATING ATTORNEY(S) ARE INCLUDED BECAUSE THEY PAY AN ADVERTISING FEE. A data leak at T-Mobile has allegedly affected 40 million customers. You can choose to initiate the arbitration process completely on your own. Not getting texts calls etc in DMV area for almost a week. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. Legal information is not the same as legal advice, which is the application of the law to a persons unique situation. T-Mobile has been sued for a data breach that allegedly occurred in 2021. I totally agree with this. Easily worst customer experience Ive ever had with a company. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Add me to this lawsuit please. Thats all is doing it aint no good to me, but I refuse to pay the bill now I already told him take me to court because when we go to court thats gonna be it Ive got my legit messages. Add me. Reliable reporting indicates that the T-Mobile breach affects 7.8 million current customers, 40 million former customers, and 850,000 active prepaid customers. Under the settlement, T-Mobile has agreed to pay an amount equal to about $4.60 per person affected by the data breach. 310-740-3401, Please add me. PLEASE ADD ME!! Dropped calls no data staticky calls and its so irritating to keep calling them for them to only tell me nothing that works even had to purchase a Wi-Fi router which doesnt work. Attorneys News of a massive data breach began to make waves on Sunday, August 15, when Vice.com reported that hackers posted on an underground forum claiming to have data of millions of individuals for sale. Before commenting, please review our comment policy. Please add me. A list of open investigations and Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. I am not a lawyer and cannot answer this question."}}]}. I got a message stating that it was 2 many devices connected. Required fields are marked *. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. Long story short had to call every month to have my bill corrected. Both lawsuits accuse T-Mobile of violating the California Consumer Privacy Act which allows any Californian the right to see all the information a company has saved on them, as well as a full list of all the third parties that data is shared with. T-Mobile says the plans don't have hidden fees, but there's an early termination catch the company isn't being forthright about, according to the lawsuit. Every month it goes up. Service switched to T-Mobile June 1, 2022. Terms and Conditions. A dedicated page on T-Mobiles site has also been set up to provide more information and allow people to sign up for free identity theft protection services. Sign me up! Im still paying this phone! So many times my daughter try to reach me at home and no service what so ever. In April 2020 we upgraded one of the i-phone 8s for the 11 with a promotion they were running. Then all of a sudden my name started the show up on caller ID. I took my card off. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. Amanda represents employees, consumers, and sexual assault survivors in complex class action lawsuits nationwide. Add me to this lawsuit as well. I was talked into upgrading devices and trading in devices that were paid off. Ive been woth Tmobile for 10yrs. I am a T Mobile customer some errors have been happening to my phone service, I have been running off of someone elses Hotspot because I dont have internet ever since they did whatever it is that they did and Im still paying for my service for 3 devices. They gave us pennies for them when they were both in excellent condition! I have never been told that my service would require a 5G phone by T-Mobile. Yes, I know you get what you pay for. They refused to compensate us for having inoperable phones & service. My daughter and I have a shared phone plan we started off with sprint.Sprint never told us that they were bought out by tmobil. My brother Cordel McGraw is having the same issues and wants to know Our law firm may be able to help you obtain additional compensation through a legal claim, as well as force T-Mobile to improve its data protectionpractices. My Sprint service was great, but T Mobile is awful. How can I file a lawsuit? Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Please Add Me, Pease add me. How do I join this action? Why????. Please add me. I had to give up a very good phone and buy a new one. How you join please , we have been going thru hell for month with T-Mobile and the CEO has blocked him on all social media after he reached out to him , Mike Sievert, As of today I am a former T-Mobile customer and my service began February 10th 2022 not even a week after service began I started having issues with dropped calls and lost text messages when filing a client I was told there was no issue but they would look into it I have called back multiple times every month since then trying to get a solution or something when I was fed up enough and requested service to be cut off they denied my request ignored me even hung up on me I have been threatened by their supervisors and nobody in the company will give a statement or anything about what is being done, As the result of not changing to 5g my/our phones are working BUT glitches all the time my 7 yo granddaughter phone went completely out for 24 or more hours then came back on, its ridiculous how much were required to pay AND its crap services, As of today , my 5g service constantly messes up . It was difficult because we where long time customers and where under the assumption it should get better wish we werent forced to change. Please add me I have horrible service for months now. Under the act, consumers may recover statutory damages between $100-$750 or actual damages, whichever is greater, to compensate for any fraud, time spent, or any credit monitoring product consumers purchased in response to the breach. I took it to Best Buys they told me actually youre on 3G and youre not even on 4G and they said thats probably because they dont have enough room on 5G or 4G for most customers. Help. Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. I am paying for a phone that wont let me text, it says no network Retry. Horrible, horrible service. If youre ready to take your complaint to the next step, let FairShake help. While a class action lawsuit against T-Mobile is not allowed per T-Mobile's terms and conditions, many consumer claims can be resolved through consumer arbitration. Pasadena, CA 91105 Because this is just half of whats I have been going through the last 5 years. I would like to be added to this class action lawsuit. Areas that were decent now have ZERO service. People try and call and my service says that my phone is not in service, which it is in service and my bill is not what I signed up for. Service is terrible and bill is not what we were told when switching. The information stolen from the customers includes names, addresses, dates of births, phone numbers, social security numbers, and driver's license information. Live at Matagorda Tx. T-Mobile is facing a lawsuit from the Federal Trade Commission. Additionally, anyone who has or believes they have suffered identity theft should also visitIdentityTheft.govto report it. To prevent SIM swapping fraud, T-Mobile also recommends that current customers activate the Account Takeover Protection service in addition to changing your account PIN and password. I have LG V6 its sucks most of the time I have no bars, Add me . Contact our consumer protection attorneys to see if you may be eligible for a claim under your states laws. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. At A Glance. I am having trouble getting and making phone calls and texts. Where: T-Mobile and Verizon are used by consumers nationwide. No, there is not a class action suit against T-Mobile. Box 7635 Tayler Walters works with consumers in class action lawsuits to combat unfair business practices by corporations. You must contact the By clicking Sign up, you agree to receive marketing emails from Insider Over 53 million T-Mobile customers have been affected by the cyber security attack. I wish to join this class action suit, I had to upgrade three phone because they were not 5G. Calls wont come in. I have been livid about my experience with T-mobile after acquiring Sprint. Legal Statement for Top Class Actions. Add me to the list. If you qualify, Top Class Actions lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. Loved Sprint great customer service and always solved our problems! I get a lot of dropped calls and my service is always confusing. Lawsuits against T-Mobile started streaming in after the telecom giant announced on August 16, 2021 that it had been the victim of a data breach during which an unauthorized individual gained access to the personal information of roughly 76 million people, including T-Mobile customers and consumers who had applied for credit with the company. Let us know in the comments. When you tried to get help to resolve your issues, maybe you were transferred around to multiple customer service representatives, put on hold for long periods of time, or just told you couldnt be helped. Im not sure why I got bumped to the end of the line with this thing. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. Contact us now for a confidential evaluation of your potential claims. Read About More Class Action Lawsuits & Class Action Settlements: It's not right what Big Business can get away with if we let them. administrator or law firm. I was forced to upgrade and now Im being overcharged. These are your options for making your complaint against T-Mobile official. 2:22-cv-00843 in the U.S. District Court Western District of Washington. When I receive calls or call out. 5 months into a 2 year T mobile contract with 3 phones and a balance due we lost service due to an arbitrary and unannounced shutdown of a shared sprint tower. People who own cell phones are always worried about getting into accidents due to their faulty devices. In some cases, the company may choose to agree to a quick settlement rather than arbitrate the large number of claims and pay the costly upfront fees that come along with doing so. Certain states give citizens up to $1000 for helping to enforce their data breachlaws. Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021. Access your favorite topics in a personalized feed while you're on the go. With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. They decive customers about 5g coverage and dont even have active towers in my area! F (619) 756-6991, 111 W. Washington Street Cut off both phones. NEW YORK (AP) T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security . After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. I have been with sketchy service since March 2022 and without service at my home since June, I inherited TMobile by way of Sprint. Said I didnt qualify for a booster and to wait for new tower to be fixed. The American Bar Association is a proud member of Top Class Actions. Store said theyve been dealing with it almost a year? T-Mobile US is trying to force customers into arbitration in order to avoid a class-action lawsuit that accuses the phone carrier of violating federal law by selling its customers' real-time . drug injury lawsuits and product liability lawsuits. Please add me. FairShake has helped thousands of consumers just like you get resolution to long-standing complaints with companies like T-Mobile without filing a lawsuit. Published July 25, 2022 Updated on July 25, 2022 at 6:12 pm. who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. They will not give refund after I did not receive service. I have screen shots of my speed test iver the last 2 months T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is no indication that the exposed information included customers financial, credit card, debit or other payment information. Because Im a Sprint customer and they and T-Mobile sent me emails briefing me on the details. I literally asked them to take this phone and buy it back off for me. I am not a lawyer, but in general you cant sue someone for a data breach. T-mobile service is terrible. If you're ready to file a lawsuit against T-Mobile, don't look for a class action lawsuit. v. T-Mobile USA Inc., Case No. My file and personal info was breached Tucson sz, My file and personal info was breached Tucson az add me. My phone works when it wants to and doesnt work when it dont. Ive been a T-mobile customer for nearly 10 yrs. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. Add meto the list! I told you this I filled out Start A Class Action Lawsuit back in 2021 and never heard back from anyone. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. We are both retired and have no guarantee of a signal in case of emergency. Add me and I have more information on this 99 Representatives. Start your claim now! Were so sure that youll be happy with FairShakes services, we offer a 100% satisfaction guarantee. Plus it chooses whem.it wants to work. So, customer service guy told me that I need to upgrade to a new phone, because this 4G is NOT going to work no more. Add me please, my phone is not giving me connection. Supposedly was to have unlimited 5g when recently switched from metro pcs on all 4 devices. On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. Their Verizon towers that wont allow Tmobile to use them. I was not informed about the pending change when I bought this phone. Add me. Now Im paying for a $900 5G capable phone that SUCKS! We think we can achieve a better result than what is provided in the class action. upgraded S22+. To date T-mobile has my money and the phone, they committed FRAUD, I have called them over 44 times since 2021 to no avail. T-Mobile launched a 5G network without telling customers that it planned to shut down older networks, and didnt address network incompatibilities for certain phones, a new class action lawsuit alleges. Should have never been sold this package. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. T-Mobile originally became aware of the data breach after hackers posted in an underground forum, Vice'sMotherboardfirst reported. I agree I agree with everyone of yall and yes Ive got more of this thats going on. Still being charged full price unless I call for a credit. Im paying for a service that Im not even getting. If we dont recover money for you, you wont owe us anything. A T Mobile Class Action Lawsuit Settlement is the perfect way for a person who suffered injuries to file a lawsuit against the company. Add me too please ! Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Every since the Sprint/TMobile merger, my service has been terrible. They would claim they were fixing the problem by lying to me one minute about a tower nearby receiving maintenance yet while everyone on my family plan having the same problem (we all live far from each other, not using same tower). The seller of the information is asking for six bitcoins, worth about $297,279 as of publishing, for 30 million social security numbers and driver's licenses, according to Motherboard. For more on how to use arbitration to take legal action against T-Mobile start here. Please add me. This isnt the same as filing a Small Claims lawsuit yourself or joining a class action lawsuit (which your contract forbids). Apple Store said that my iPhone 13 is not compatible with the Sims card how funny huh then they did this Esims its where you dont have to have a Sims card in your phone if nobodys aware of this and lets just say this I havent had connection to the Internet since I got this phone in March so Ive gone without service on my phone March April, May, June, July, August, September, almost October, I fractured my foot in four spots and broke my leg and couldnt even dial 911. You will file your case yourself, may be able to represent yourself. My phone kept saying NOT CONNECTED TO ANY NETWORK I have the Galaxy Note 10. WiFi went down s as free tech fixed a non-problem. What dates did you have service or apply for service with T-Mobile? Maybe its cause I did not know all of them big words to use to get a lawyer to notice Mt Start A Class Action Lawsuit. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. T-Mobile faces a proposed class action that alleges it failed to exercise "reasonable care" in safeguarding the sensitive private information of millions of consumers from a widespread data breach announced by the carrier around January 20. T-Mobile customer service promised you everything when you signed up. If youre like a lot of T-Mobile customers youre in a contract and cant just change wireless companies. The arbitrators decision is final, and if you win this legal proceeding against T-Mobile, they will be forced to comply with the arbitrators decision or face legal consequences. Please help me? T-Mobile customers could now be at risk of identity theft and fraud for many years to come, and legal action could help compensate people for the cost of these additional damages. I have been with t-mobile almost 20year. One day I was dialing out on the phone and I could hear the other phone ringing. Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. Preliminary Approval of the Proposed Settlement was granted on July 26, 2022. This data breach affects more than 50 million current, former and prospective customers. I had T-mobile for 7rs. If you believe your data was breached, please fill out the form below and an attorney will further review your case. I had a perfectly working paid off phone. I had a 5G phone and my service was awful at one time I could not even call 911 and was fighting with T Mobile over my service. Submit below. T-Mobile sent direct notice either through text or email to current (and some former) customers who were affected by the data breach. At this point, attorneys working with ClassAction.org are no longer accepting claims on behalf of consumers looking to pursue arbitration against T-Mobile. But they are still charging for the services however, we are not receiving the service they claim to deliver. For further information, please complete the form on this page. I went through interruptions with phone service to no service at all and to buy new phones for service. Top Class Actions is a legal news source Settlement Administrator (s): Rust Consulting . Those affected have. T-Mobile confirmed being hit by a data breach that might affect tens of millions of customer data. information here is for reference only. Gary E. Mason, who is responsible for this advertising, may be reached at: Mason Lietz & Klinger LLP is a law firm based in New York City. Please add me I have had this happen with T-Mobile just recently, Your email address will not be published. On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. Verizon has always been amazing until the merging. Motherboard later confirmed that the information came from T-Mobile servers. as well as other partner offers and accept our. Id rather go back to communicating via Pigeon Carrier if T-mobile is the only cell phone communication option for me. Privacy Policy | They even cut down on 4G make both of my phone uselsss. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. You are signing up to take part in whats known in the legal world as mass arbitration. Mass arbitration occurs when hundreds or thousands of consumers bring individual arbitration claims against the same company, at the same time and over the same issue. I have the Galaxy S10+, Add me, I use t-mobile also and cannot access anything hardly as far as connecting to internet. This is probably the stupidest thing ever. Thereis currently no federal law that provides claims in the case of a data breach. No money was not going to be in the until 3 that when it got crazy. T-Mobile Data Breach Class Action Lawsuit Overview: Who: Stephen J.Vash filed a class action lawsuit against T-Mobile on behalf of himself and about 100 million of the company's customers. And changed our equipment contract from 6 months to 9 months just so that they could say we hadnt paid our devices off. Do consider taking T-Mobile to arbitration. T-Mobile confirms 5.3 million more customers had their information stolen in a data breach. We pay for a service and should be able to use it. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. Consumer arbitration is an efficient and effective process for resolving disputes against corporate giants. Please add me. It is our goal to develop a website that is accessible to everyone. I have had Tmobile for years and lately it has been terrible. Top Class Actions is neither a law practice, a lawyer referral service, or a legal services package with pre-paid legal services. In result I received that month free and they told me I had to get a new phoneWoww. But yes my wife and I she had a Samsung 10 and I have an old Samsung 8 I put the chip in the eight like instructed to do by T-Mobile and my service has been so slow its worse than 10 years ago with a CDMA service. T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. F (724) 656-1556, 1350 Columbia Street Although your contract may prohibit litigation, Small Claims Court is not the same thing. We were upset about it. This is not the first time T-Mobile has failed to protect its customers data. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Jose Moreno, et al. I had 4 devices, Same thing has happen to me I have 3 lines with sprint with one supposedly be free from a promotional event but I pay almost $250 a month and they changed my plan without my knowledge and prices while I cant get service in my home I have to use my Wi-Fi to do anything on my phone. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service. Many people who experience problems with companies like T-Mobile find themselves dealing with the fallout for months, and sometimes years. While T-Mobile has offered two years of free identity protection services, attorneys believe this offer is not enough to compensate people whose information was exposed. Recently, T-Mobile settled a class action lawsuit to resolve claims made against it for the August 2021 data breach that affected approximately 76.6 million US Citizens. Still nothing. Some states prohibit attorney representation, but you can always consult a lawyer before you file a Small Claims lawsuit against T-Mobile. I have 5 lines and its all the same. However, on Jan. 25, U.S. District Judge John H. Chun granted T-Mobiles motion to compel arbitration, stating Moreno had clearly agreed to four arbitration provisions when he became a customer. Tech websites noted the inoperability of Sprints 5G-enabled devices, including the OnePlus 7 5G, on the network, the lawsuit states. Add me, 2 Sprint 5G devices bought from T-Mobile and never any service despite unlimited everything. I have written FCC about 40 or 50 times with no results. T-Mobile first of all is terrible service people are pompous and arrogant and are uneducated and dont even know how to help you. They are comparable to aol 1.0 I have an LGK 30. Tower has work other for over 2 years now. I signed up for PC for people they go through T-Mobile Sprint had it first when they switched we could not get service me and my daughter-in-law when it was Sprint we had excellent service now our phones dont work our TVs dont work I want involved in this lawsuit. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. The lawsuit, filed by a T-Mobile customer on April 15 and seeking class-action status, alleges that the company's no-contract plans are deceptive. San Diego, CA 92101 But would that work? My wife and I were told to switch to 5G for better reception but it was necessary to change our phone numbers. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. Suite 600 Mine goes only to 4 g. Add me please and thank you. Its a paperweight. So Im paying on a phone that doesnt work and my thing was just like electricity if you got electricity to your house and all of a sudden the wind blows and you lose electricity, your meter stops and your meter does not go up anymore until the service gets corrected which means thats what Sprint /T-Mobile should be doing until they get it corrected.