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We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Note:You can check the expiration date of your card at a Breeze Vending Machine, or make note of the cards expiration date, which appears each time you tap your card at the rail station fare gate, at the bus fare box and at the Breeze Vending Machine. The Travel Training program is a short-term, personalized service designed to help individuals learn to use MARTAs buses and trains independently. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM 5:00 PM. To dispute any infractions, please leave a voice message on the MARTA Mobility dispute line for the Superintendent of Mobility Operations at. Wheelchair electric power must always be turned off until the operator instructs the customer to re-engage. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Custom Travel Advice If you would like custom MARTA commute or parking recommendations, or recommendations on places to live and work near transit, email info@martaguide.com. . Part B of the application must be completed by a licensed rehabilitation or medical professional affiliated with an accredited service center working with disabilities. 2424 Piedmont Rd, NE 30 Alabama St., SW To advocate and provide safe, multi-modal transit services that advance prosperity, connectivity and equity for a more livable region. Mobility Fares - MARTA Failure to follow the Code may result in immediate expulsion from MARTA property, suspension from the use of transit property and services, and loss of unused fare media that expires during suspension. At a Breeze Vending Machine in any MARTA rail station. A subcommittee of the MARTA Advisory Committee (MAC) will make recommendations to MARTA at that time. 2. Customers unable to use the steps to enter the Mobility bus may stand on the hydraulic lift to be lifted onto the Mobility Bus. Atlanta, GA 30324-3330, Via Fax: Customer Service. Appeals can be made by calling the MARTA Mobility Eligibility office at (404) 848-5389 or submitting the completed Notice of Appeal form via fax: 404-848-6900 or mail: MARTA Mobility Appeals Panel 2424 Piedmont Road, NE Atlanta, GA 30324-3330 Appeals: Upon receipt of a request to appeal, the Eligibility Specialist will notify the customer of the date, time, and location of the appeals hearing. If approved, the letter of eligibility determination will include instruction regarding how to obtain a MARTA Mobility Breeze card, MARTA Mobility Customer Guide, and Orientation, which explains how to ride MARTA Mobility. Customers must inform the reservation agentwhen the reservation is madewhether travel companions, children or a Personal Care Attendant (PCA) will be accompanying them to ensure an accurate count of the individuals traveling on the Mobility Bus. Customers are required to secure their packages at their seats, as storage space on the bus is limited. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. MARTA Police (Emergency) 404-848-4911. The CCR will make every effort to accommodate requested pick-up or drop-off times. MARTA shuttle vans, wrapped to look like the streetcar, will continue servicing the route until all vehicles return to service. If you were issued a permanent card, your eligibility expires three years from the date of issue. MARTA Mobility. Show details How it works Open the application for marta mobility and follow the instructions Easily sign the marta mobility application pdf with your finger Send filled & signed marta paratransit application or save MARTA Mobility Breeze Cards must be obtained from the MARTA Reduced Fare Office after customers receive confirmation of their eligibility. Mobility Bus Another person may have a variable health condition; on some days fixed route use is possible and on other days, it is not. Service - MARTA Get to Know MARTA. University Program. For this reason, different types of eligibility that have developed in the transit industry, including: Card or the customer must pay cash. Visit our Customer Service Monday - Friday: 8 a.m. until 5 p.m. 404-848-5000 Email: custserv@itsmarta.com Lost & Found Located at MARTA Five Points Station (on the Forsyth Street side of station outside of the paid area). A $5.00 replacement fee will be charged for all subsequent replacement cards. The customer cannot depart earlier than 4:00 PM. The appeals hearing must be conducted within thirty (30) days of receipt of a request to appeal. Solicitation or selling goods or services without the express permission is prohibited. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Learn more about bikes and MARTA. Please remember that MARTA Mobility is a shared ride service and customers are encouraged not to neglect personal hygiene so as to cause an adverse effect on the ability of MARTA to provide acceptable services. In this type of eligibility, the person can be reasonably expected to make some trips on the fixed route service. MARTA Mobility Appeals Panel Untapped Breeze cards will lose value if not activated within this time period. The Reduced Fare pass is only compatible with one-way tickets, round trips and trip packages in multiples of 10 or 20. Today, everyone at MARTA has access to our MARTA Employee Self-Service application. Mobility Fares. Customer Guides and other written materials are available in alternative formats. 404-848-5826. MARTA Mobility service is restricted to the ADA designated service area within Fulton, DeKalb, and Clayton Counties along a mile corridor located on each side of all MARTA fixed route buses as well as mile radius around each rail station. You may also e-mail: Customers are encouraged to cancel and confirm future reservationsby using our automated system at 404-848-4212 or by speaking with a CCR at (404) 848-5826. Customers have ten (10) days from the postmark date of any written notification to dispute any no-show infractions. MARTA MARTAs fixed-route buses, rail cars and rail stations are designed to be accessible for seniors and individuals with disabilities. However, MARTA Mobility recognizes that service beyond curb-to-curb may be needed by some customers due to their disability. Customers must have correct fare immediately upon boarding in order to ride. The application allows for the following online: Click this link[ The application allows for the following online: Employees can view and update personal information, submit . Accessible Services - MARTA The completed application (both Part A & B) must be faxed to 404-848-6900, or mailed to: Mobility Service, 2424 Piedmont Road NE, Atlanta, GA 30324. Reduced Fare Office OR (Forsyth Street Side) Indicate a travel Companion or an authorized Personal Care Attendant (PCA) when applicable. For safety purposes, it is strongly recommended that wheelchairs be backed onto the hydraulic lift. MARTA When a return trip is needed, indicate the desired pick-up or drop-off time. Indicate the type of mobility aid used, and if the lift is required. MARTA removed the four streetcar vehicles from service on Nov. 29, 2022, after engineers discovered wheel degradation . To be viewed as accompanying the eligible customer, the PCA, travel companions, and children must have the same origin and destination points as the eligible customer. Local, Express, . Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs Customers are allowed to bring bikes on buses that are equipped with a bike rack. The lift can only be occupied by one person at a time. TDD or FIRS: 1-800-877-8339 Simply tap your card on the Breeze target wherever your riding. Please note the following: Operators are required to secure the lap and shoulder belts to ensure the customers safety. MARTA Police (Non-Emergency) 404-848-4900. MARTA will provide an opportunity for customers to be heard before an Appeals subcommittee of the MARTA Advisory Committee (MAC). Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. Customers traveling on scooters should adhere to the same safety procedures listed for wheelchairs. DEFACED/DAMAGED CARDS: Photos that are faded, numbers missing or scratched off will be considered invalid and subject to confiscation. Reservations can be made by calling MARTA Reservations at (404) 848-5826 to book trips between MARTA and CCT. Customers using oxygen tanks should have at least a four (4) hour supply of oxygen. Assistance for TDD Users: (202) 366-0153. Atlanta, GA 30324. EXAMPLE: Customer prioritizes the Drop-Off Time, Prioritizing Pick-up and Drop off Times: MARTA Mobility Operators are expected to obey the same rules as our customers. Explore how you can get around any personal limitations, Talk with you about what you want to do and where you want to go, Teach you to read MARTAs maps and schedules, Teach you to board, ride and exit the rail and buses, Travel with you on those first few trips so you can feel confident on your own. An application is complete when the applicants Part A is matched with the Health Care Professionals Part B. Subscription service is offered as a convenience to our customers and is accommodated on a space available basis. Alternatively, the Customer may leave a voice message on the dispute line for the Superintendent of Mobility Operations at. The MARTA Mobility Breeze Card is accepted on any Paratransit service across the country. For the customers safety and comfort, the following ADA requirements must be met: Mobility Aid Securement and Seat Belt Policy: All Mobility Customers are subject to the MARTA (Ride with Respect) Code of Conduct. EXAMPLE: Customer prioritizes the Pick-Up Time. MARTA Transit; It may also be used to transport customers to fixed route, bus, or rail stations (feeder service). A requested trip time may not be available. This includes following or stalking passengers or employees. VI Complaint Resolution Procedure and Form. *Unlimited rides for consecutive days beginning first day of use. Employee Portal - Metropolitan Atlanta Rapid Transit Authority The priority set by the customer will help determine the Ready Time and the thirty (30) minute Ready Window.. Customers with inoperative wheelchairs cannot be transported. Atlanta, Georgia 30324-3330, Please include the following information when calling or writing: Mobility Fares - MARTA Also, only you are allowed to use your Reduced Fare Breeze Card. Assault or threat of assault is prohibited. A.Unconditional eligibility (all trips), This is a person's eligibility category when it is not reasonable to use the fixed route service under any circumstances, regardless of weather, distance to the stop, and so on. Should such assistance be necessary, but unavailable while customers are on the bus, MARTA will contact emergency medical services to administer the required medication at the customers expense. MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. MARTA Mobility riders with authorization from a medical professional are allowed to ride with a designated personal care attendant at no additional charge. MARTA reserves the right to conduct in person interviews and to perform functional assessments prior to making all final eligibility determinations. If trips include transfers to another transit system, MARTA Mobility customers must reserve trips directly with that system and pay the required fare for both MARTA and the other system. Replacement cards may be obtained by visiting one (1) of the MARTA Reduced Fare Offices: MARTA Headquarters The Five Points Rail Station Vehicle number and operators name, if applicable The fax number for Mobility Eligibility is 404-848-6900. To request an alternative format, please call MARTA during normal business hours at. Mobility Operators are prohibited from administering medication. Should an application be denied, the applicant has the right to appeal. 404-848-5000 . We apologize 404-848-5000 . Your Reduced Fare Breeze Card functions the same way as any other Breeze Card. In an effort to support the Federal Transit Administrations (FTA) goal to increase their outreach to consumers having difficulty accessing public transportation, MARTA has listed FTA toll free numbers for customers, community advocates for individuals to call with concerns regarding public transit accessibility. The assigned Mobility Bus is scheduled to arrive during this time. If customers have been charged with No-Shows that meet or exceed three (3) times the system average for No-Shows during that month, the No-Shows are deemed excessive and MARTA will send written notification of intent to suspend service. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. Five Points Lost and Found Office is temporarily closed. To qualify for one of our Reduced Fare Breeze Cards, you'll have to do the following: The initial card is free, and your first replacement is only $2. Customers who stand on the lift must be able to stand without assistance and hold the rails with both hands. Please contact MARTA Mobility Guide - Metropolitan Atlanta Rapid Transit Authority Makes public transit equally accessible for eligible individuals whose disabilities prevent them from getting to and from fixed route services or riding fixed route services. Conditional eligibility (some trips). Please be prepared to pay when you enter the Mobility Bus have your MARTA Mobility Breeze Card or the correct amount of cash ready (operators do not have change). The following procedures have been developed to ensure safe vehicle movement and standardized connecting point guidelines for major complexes. No-Shows that are not within the customers control will not be counted against the customer (i.e. Bus times vary by individual route, so be sure to check the schedule for your specific route. Atlanta, GA 30324 Atlanta, GA 30303. MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. Explanation of incident, suggestion or comment, Voice: 1-866-377-8642 Mobility Fares pageto learn more about paying for MARTA Mobility. PDF version] to print a hardcopy of theMARTA Mobility Eligibility Application for Certification Part B(for the completion by your Health Care Provider). Service cannot be provided earlier, later or on days when regular MARTA service is not available. ATLANTA - The first of Atlanta's Streetcar vehicles has been repaired and is back in service. Requests to suspend subscription service until further notice will not be accepted. 3. Door to Door Assistance is available upon requests (see pages 5 - 6). breezecard.com. Update: The first of Atlanta's Streetcar vehicles has been repaired and is back in service. If the thirty (30) minute ready window has ended and the Mobility Bus has not arrived, the customer should call the ETA line at. MARTA Mobility. Individuals with a hearing impairment may confirm a reservation through the Georgia Relay Service at. Learn more. If the facility has a guarded gate or limited access, the customer should inform the security staff of the scheduled pick-up and return times. MARTA Interview Questions (2023) | Glassdoor